Return Policy

Pettit Petites accepts returns within seven days of delivery. All items must be unworn, unwashed, unused, and returned with original tags and packaging intact. For hygiene and safety, lingerie that has been worn or shows signs of use cannot be returned or exchanged. Quality‑related issues such as defects, damage, or incorrect items qualify for a refund or exchange, and Pettit Petites will cover the shipping and handling for the return. For non‑quality returns, including sizing, color, or preference‑based concerns, customers may request a return, and if Pettit Petites agrees to accept the item back, Pettit Petites will cover the shipping and handling because the customer has already paid it once. Customers must provide photos of any defects within seven days of delivery for verification. All return shipments must use a trackable carrier such as UPS, FedEx, or DHL, and Pettit Petites is not responsible for lost or untracked return packages. Returns must be sent to the address provided by customer service after approval, and the original order number must be included inside the package. Refunds or store credits are issued within fourteen days of receiving the returned item. Shipping and handling charges from the original order are not refundable, and no additional fees are deducted beyond the original shipping cost.